TextbooksRus.com claims to provide “the books you need, the prices you want.” They work to achieve this goal by offering a wide selection of textbooks online, providing friendly customer service, and making book sales and returns easy.
- No-questions-asked return policy
- Direct and secondary seller inventories
- Many payment options, including PayPal and Google Checkout
- Accessible customer service
Features and Product Selection
TextbooksRus offers thousands of new and used DVDs and textbooks online. They warehouse a large inventory at their headquarters in Ohio. In addition to offering textbooks from their own inventory, they’re home to a secondary seller marketplace, much like Amazon and Alibris.
Users can sell their textbooks online through the website. Like Textbooks.com and eCampus, TextbooksRus buys books directly, pays for shipping and issues compensation. Payment options include Check, PayPal and store credit.
The TextbooksRus website features the tabbed browsing experience that adorns many other websites. The home page displays two big search boxes, one for purchasing textbooks online and one for selling. Searches can be conducted by title, author, keyword or ISBN. The rest of the homepage has links to popular and best selling items.
Tabs at the top of webpage provide easy access to other areas of the website. Tabs include “Search”, “Browse”, “Books”, “Textbooks”, “Cash For Books” and “DVD”.
At the top right-hand corner of the website are convenient links to the cart, account, order status, returns and help sections.
Standard shipping of textbooks online cost only $.99 per item for orders of $10.00 or more, which is quite a value when compared to some other vendors. Expedited shipments are handled by USPS Priority Mail for a fee of $3.99 per item. International shipping is not available. Shipment prices and methods will vary in the TextbooksRus marketplace.
Orders of textbooks online can be tracked online at their website or via e-mail. Customer service representatives are available for contact by phone, e-mail or regular mail. The help section is comprehensive and clearly lists all of TextbooksRus’s policies.
TextbooksRus offers a 14-day, no questions asked return policy. No restocking fee will be charged, unlike eCampus and Bookbyte. The customer is responsible for return shipping if the return is not due to seller error. After 14 days, no returns will be accepted.
TextbooksRus services the needs of students with its no-questions-asked return policy, and good selection across its primary and secondary inventories. Many payment methods are accepted and customer service is always available to help, so no student should have an excuse not to check out TextbooksRus.com.