Since beginning as a hope-based enterprise in 1999, Bookbyte has grown steadily and retained a family style approach to doing business. This approach shines through in their service and selection of textbooks online.
- Quick order processing
- Easy to sell textbooks online
- Many shipping options
- Helpful tips
- Bazaar marketplace
- Helpful, accessible customer service
Features and Product Selection
Bookbyte offers a grand selection of new and used books, music, movies, games and textbooks online. They sell many of these items directly and provide access to even more through Bazaar (their secondary seller marketplace).
Selling textbooks online with Bookbyte is similar to other websites. Entering one or multiple ISBNs returns a price quote. If you agree to the price, you can ship your textbooks out for free and get paid.
Bookbyte’s website employs an autumn-themed color scheme that is pleasing to view. Tips for buyers adorn the sides of many of their webpages, making new customers feel comfortable.
Finding your textbooks online can be done by searching via ISBN, title, author, or keyword. Once you find the textbook you want, you’ll see the book’s details and a few buying choices. The buying choices include new and used prices directly from Bookbyte, Bazaar offerings and suggestions of similar items.
Most orders of textbooks online are shipped on the same business day, if those orders are received by 7:30 AM PST. Orders placed after 7:30 will ship the next business day.
Shipping options include Standard (5-20 days), Expedited (3-7 days), Third Day, Second Day, and Overnight. Bookbyte claims that 90% of its textbooks shipped via the Expedited method are delivered in 2-5 days.
Shipments of textbooks online purchased from the Bazaar can only be completed via Standard and Expedited services.
The help section at Bookbyte.com is similar to eCampus – it seems a bit outdated and clunky when compared to the help sections offered by other companies, such as Barnes & Noble or Textbooks.com. Aside from its cumbersome design, the help section does its job by detailing their policies for buying and selling textbooks online.
Bookbyte’s personal customer service is much better. You can contact them by phone, e-mail, or in person at their brick and mortar store in Oregon.
Bookbyte offers a 14-day money back guarantee for all purchases of textbooks online. Returns due to Bookbyte’s error will include a refund of shipping charges, while returns for any other reason only include a refund of the purchase price.
Textbooks purchased from Bookbyte’s Bazaar are subject to the return policies of individual sellers. As their policies can vary, Bookbyte urges buyers to contact sellers directly for any details about returns and refunds.
Bookbyte offers a large inventory, many buying options, and amicable and accessible customer service. They continue to strive to meet the needs of those looking to sell and buy textbooks online.